New FIAP member: University of Technology Sydney (UTS)
Welcome to our new FIAP member University of Technology Sydney (UTS) and congratulations on publishing their Statement of Commitment!
Great Southern Bank (GSB) launches its Build FIAP
Second GSB Financial Inclusion Action Plan launched!
Financial wellbeing is everyone’s business
Nearly 1 in 5 Australians are experiencing financial difficulties and struggling to meet their everyday commitments (ANZ 2023).
The current ‘cost of living’ crisis is one of the key drivers influencing the financial wellbeing of Australians.
Through the FIAP Program, more than sixty organisations across Australia have made commitments to enhance financial wellbeing of their customers, employees, suppliers, and broader community.
What is a FIAP?
A FIAP (Financial Inclusion Action Plan) is an agreed strategy of practical actions that an organisation will undertake to improve financial inclusion in Australia. A FIAP provides an opportunity for these organisations to take real action to enable financial inclusion, resilience and wellbeing. Together with Good Shepherd Australia New Zealand, organisations are able to put together a series of measurable actions for their staff, customers, supply chain and community.
Why join the FIAP Program?
Financial Inclusion Action Plans provide an opportunity for organisations to explore their current business operations and to identify potential future actions to support financial inclusion and resilience. The FIAP program provides a robust framework to support this, including quality assurance, monitoring and evaluation. Joining the FIAP Program also provides opportunities to learn from and collaborate with leading organisations from diverse sectors.
Meet our members
Since the program launched in 2016, over sixty organisations have made public commitments to take action to address issues of financial inclusion in their sphere of influence.
FIAP members come from multiple sectors such as banking and finance, community services, education, energy, retail and more.
Our Impact stories
Every FIAP includes a commitment to report on progress made against actions. Find out more about our members’ stories below.
Case Study: Anglicare SA’s Client-Centered Approach to Housing Support
Case Study: LaunchMe First Nations Program
Case Study: Barwon Water Customer Support Program
Learn how to join FIAP
The FIAP program operates on a membership basis, creating a community of companies and organisations that are working to improve financial wellbeing. As well as a national program, Good Shepherd currently offers place-based programs in Geelong and Northern Adelaide. Contact the FIAP team to find out more about membership options.
Read our members’ stories about how they are making an impact.