Financial wellbeing is everyone’s business
Over 2.1 million Australians are experiencing severe or high financial stress (Source: ANZ 2021)
Through the FIAP Program, more than sixty organisations across Australia have made commitments to address issues of financial wellbeing.
Financial wellbeing is everyone’s business
Financial Vulnerability can impact anyone: 1 in 4 working Australians became “Newly Vulnerable” to financial stress during the COVID pandemic. (Source: Good Shepherd 2021)
Good Shepherd works with FIAP members to improve the lives of people experiencing financial hardship or vulnerability.
Financial wellbeing is everyone’s business
The FIAP program provides members with a framework to act, and a community of support to make a difference in financial wellbeing for their customers, employees, suppliers and community. We operate nationally, with place-based programs in Geelong and Northern Adelaide.
What is a FIAP?
A FIAP (Financial Inclusion Action Plan) is an agreed strategy of practical actions that an organisation will undertake to improve financial inclusion in Australia. A FIAP provides an opportunity for these organisations to take real action to enable financial inclusion, resilience and wellbeing. Together with Good Shepherd Australia New Zealand, organisations are able to put together a series of measurable actions for their staff, customers, supply chain and community.
Why join the FIAP Program?
Financial Inclusion Action Plans provide an opportunity for organisations to explore their current business operations and to identify potential future actions to support financial inclusion and resilience. The FIAP program provides a robust framework to support this, including quality assurance, monitoring and evaluation. Joining the FIAP Program also provides opportunities to learn from and collaborate with leading organisations from diverse sectors.
Meet our members
Since the program launched in 2016, over sixty organisations have made public commitments to take action to address issues of financial inclusion in their sphere of influence.
FIAP members come from multiple sectors such as banking and finance, community services, education, energy, retail and more.
We’ve made an impact with
Our Case Studies
Every FIAP includes a commitment to report on progress made against actions. Find out more about our members’ stories below.
Taking Action to Make Geelong a Financially Inclusive and Resilient City
Evaluation of the FIAP Program (2019)
Suncorp launches Build FIAP
Learn how to join FIAP
The FIAP program operates on a membership basis, creating a community of companies and organisations that are working to improve financial wellbeing. As well as a national program, Good Shepherd currently offers place-based programs in Geelong and Northern Adelaide. Contact the FIAP team to find out more about membership options.
Featured news
Read our members’ stories about how they are making an impact.
Northern Adelaide launches its FIAP
Suncorp deepens commitment with their first Build FIAP
Geelong FIAP Pioneers: Driving positive change
Welcoming new members and launching new plans
Wannon Water launches Australia’s first Build FIAP
Transurban: Strengthening communities through transport
QBE launches their FIAP to support vulnerable customers and communities
CUA Launches Foundation FIAP
