Bendigo and Adelaide Bank Launches Foundation FIAP

Congratulations to new FIAP member Bendigo and Adelaide bank on launching its first Foundation FIAP!

Read more about its launch here.

Read its Foundation FIAP here

QBE launches 2nd Foundation FIAP

Congratulations QBE!

Read QBE's 2nd Foundation FIAP here

New FIAP member: University of Technology Sydney (UTS)

Welcome to our new FIAP member University of Technology Sydney (UTS) and congratulations on publishing their Statement of Commitment!

Read more here

Great Southern Bank (GSB) launches its Build FIAP

Second GSB Financial Inclusion Action Plan launched!

Read the GSB Build FIAP here

Financial wellbeing is everyone’s business

Nearly 1 in 5 Australians are experiencing financial difficulties and struggling to meet their everyday commitments (ANZ 2023).

The current ‘cost of living’ crisis is one of the key drivers influencing the financial wellbeing of Australians.

Through the FIAP Program, more than sixty organisations across Australia have made commitments to enhance financial wellbeing of their customers, employees, suppliers, and broader community.

How Do I Get Involved?

What is a FIAP?

A FIAP (Financial Inclusion Action Plan) is an agreed strategy of practical actions that an organisation will undertake to improve financial inclusion in Australia. A FIAP provides an opportunity for these organisations to take real action to enable financial inclusion, resilience and wellbeing. Together with Good Shepherd Australia New Zealand, organisations are able to put together a series of measurable actions for their staff, customers, supply chain and community.

Geelong FIAP

Why join the FIAP Program?

Financial Inclusion Action Plans provide an opportunity for organisations to explore their current business operations and to identify potential future actions to support financial inclusion and resilience. The FIAP program provides a robust framework to support this, including quality assurance, monitoring and evaluation. Joining the FIAP Program also provides opportunities to learn from and collaborate with leading organisations from diverse sectors.

FIAP Members

Meet our members

Since the program launched in 2016, over sixty organisations have made public commitments to take action to address issues of financial inclusion in their sphere of influence.

FIAP members come from multiple sectors such as banking and finance, community services, education, energy, retail and more.

We’ve made an impact with

Our Impact stories

Every FIAP includes a commitment to report on progress made against actions. Find out more about our members’ stories below.

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Learn how to join FIAP

The FIAP program operates on a membership basis, creating a community of companies and organisations that are working to improve financial wellbeing. As well as a national program, Good Shepherd currently offers place-based programs in Geelong and Northern Adelaide. Contact the FIAP team to find out more about membership options.

Featured news

Read our members’ stories about how they are making an impact.

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Bendigo and Adelaide Bank Launches Foundation FIAP
17th December 2023

Bendigo and Adelaide Bank Launches Foundation FIAP

Congratulations to Bendigo and Adelaide Bank on launching its Foundation Financial Inclusion Action Plan 2024-2025. With a focus on fair access to services, its first FIAP aims to support its 2.4 million…
QBE’s Second Foundation FIAP Launched
27th November 2023

QBE’s Second Foundation FIAP Launched

QBE continues its commitment to financial inclusion with the launch of its second Foundation FIAP in November 2023. In 2021 QBE launched its first Foundation FIAP which outlined 29 initiatives aimed at…
New FIAP Member: Bendigo and Adelaide Bank
14th September 2023

New FIAP Member: Bendigo and Adelaide Bank

The Financial Inclusion Action Plan (FIAP) community welcomes its new member Bendigo and Adelaide Bank. “Bendigo and Adelaide Bank has a long and proud history. For more than 165 years,…
New FIAP member: University of Technology Sydney (UTS)
2nd August 2023

New FIAP member: University of Technology Sydney (UTS)

Welcome to our new FIAP member University of Technology Sydney (UTS) and congratulations on publishing their Statement of Commitment. As a FIAP member, UTS is committed to taking action to…
Northern Adelaide FIAP Impact Report 2023
5th July 2023

Northern Adelaide FIAP Impact Report 2023

The Northern Adelaide FIAP Impact Report 2023 features the incredible progress made by the members, over the past 12 months, in enhancing the financial inclusion, resilience and wellbeing of the…
Great Southern Bank Launches ‘Build’ FIAP
4th July 2023

Great Southern Bank Launches ‘Build’ FIAP

In June 2023, Great Southern Bank proudly launched their second Financial Inclusion Action Plan (FIAP). The Build FIAP builds on the achievements in its first FIAP and defines more than…
FIAP statement in support of the Voice to Parliament
22nd May 2023

FIAP statement in support of the Voice to Parliament

The Uluru Statement from the Heart calls on all of us to build a better future by establishing a First Nations Voice to Parliament enshrined in the Constitution. The Financial…
“Headspace to enhance financial capabilities of Geelong’s youth” – Geelong Times
26th April 2023

“Headspace to enhance financial capabilities of Geelong’s youth” – Geelong Times

Image source: Geelong Times 18 Apr 2023 Geelong Region FIAP member, Headspace, was highlighted in a Geelong Times post last week (April 18th 2023). Centre Manager Tenille Favazza and Team…
Mental Health, Financial Wellbeing and the Workplace
30th November 2022

Mental Health, Financial Wellbeing and the Workplace

Financial stress is on the rise in Australia, and there is a proven link between mental health and financial wellbeing.  This webinar featured a keynote by Dr Grant Blashki, Lead…