The FIAP Program is also supported by the following Advisory Group members:
Australian Competition and Consumer Commission
Ms Rickard has been Deputy Chair of the Australian Competition and Consumer Commission (ACCC) since June 2012. She has extensive public service experience and a passion for consumer protection, and has worked in a variety of senior roles, primarily at the ACCC and the Australian Securities and Investments Commission (ASIC). She is also an Associate Member of the Australian Communications and Media Authority.
Delia oversaw development of the highly regarded Moneysmart website at ASIC, and has been a member of numerous committees at the ACCC, including those on the consumer data right, enforcement and compliance, and product safety. She has also been a member of the ACCC’s Financial Services Competition Board, and she chaired the ACCC’s market study into the cost of insurance in Northern Australia.
Ms Rickard is also a trustee of the Jan Pentland Foundation, which provides scholarships for those who want to work as financial counsellors.
Good Shepherd Australia New Zealand
Stella Avramopoulos has been a CEO in the not-for-profit sector for over 14 years.
As the leader of Good Shepherd, she is committed to disrupting cycles of disadvantage that hinder the wellbeing of women, girls and families.
Stella’s stewardship has imbued the organisation with a reinvigorated focus that merges its globally renowned 400-year-old legacy with a contemporary professional approach; blends the principles of governance and accountability with excellent program performance; and creates an ecosystem of robust and meaningful partnerships with government, collaborating agencies, business and the broader community sector that brings the power of connection and shared innovation to the individuals and communities she serves.
Advisory Group Members
Director, Research, Advocacy and System Impact, Good Shepherd Australia New Zealand
Dr Roslyn Russell is an Honorary Professor with the School of Economics, Finance and Marketing, RMIT University.
Roslyn’s 20-year research career focused on the factors that impact the financial wellbeing of Australians, particularly women. Her research has had a direct impact on government and corporate policy and investment into programs that promote financial wellbeing and social sustainability.
She was appointed the Director, Research, Advocacy and System Impact in August 2021 and leads the organisation’s system impact strategy through the delivery of research and targeted advocacy.
Her qualifications include a Master of Public Policy and Management from the University of Melbourne, a PhD in Business from Griffith University, and a Bachelor of Business (Hons) 1st class from Griffith University.
Roslyn works towards creating the conditions for justice, inclusion and equity for women, girls, and families.
Financial Counsellor and Educator
Annette Devereaux has been a financial counsellor in Victoria for 13 years – working predominately with those experiencing gambling harm but also people in financial distress due to loss of employment, family violence, illness etc.
Having managed a team of staff working across emergency relief, financial literacy and financial counsellors across South-Western Victoria has enabled Annette to have a greater understanding of rural and regional issues communities and individuals face. This also included building great working relationships with creditors, councils, local and state government, and other key collaboration opportunities to impact change from a strengths-based model.
Currently teaching both financial counselling diploma and financial capability mature age learners is an important aspect of Annette’s career now – ensuring we are supporting our workers to encourage their clients to increase their personal financial knowledge, create change and impact in a positive way.
Founding Director, Change Playbook.
Founding Director, Change Playbook.
Jane is an executive leader passionate about creating meaningful change that supports financial inclusion and well-being outcomes. Jane has always been a lifelong learner, leveraging formal and informal learning opportunities throughout her career. This has positioned Jane to master the knowledge and skills needed to create impact and coach and support others to do the same.
Executive Manager, Community Investment, Commonwealth Bank
Senior Research Fellow, Centre for Social Impact, UNSW, Sydney
He is passionate about collaboration, specifically sharing the insights from his research to help people to work better together.
Jack also conducts research on financial wellbeing and financial capability with a particular interest in “what works” to improve people’s financial situation. He is interested in helping stakeholder organisations understand their role in improving the financial wellbeing of vulnerable groups. ‘
He is also an investigator for an Australian Research Council grant project to develop stronger policy responses with respect to Australia’s ageing workforce. This research focuses on how to protect the health and wellbeing of older workers so they can choose when they want to retire, rather than being forced into retirement due to poor health, redundancy, and other factors.
Jack is a member of the Australian Securities and Investment Commission’s Financial Wellbeing Network and a steering group member for ASIC’s Research Road Map.
General Manager Policy, Consumer Outcomes, Insurance Council of Australia
General Manager Policy, Consumer Outcomes
Fiona Cameron was appointed General Manager Policy, Consumer Outcomes in 2017. She is responsible for self-regulation and the General Insurance Code of Practice. Fiona’s areas of responsibility include key Insurance Council engagement forums, for example both the Indigenous and Consumer Advisory Committees. Fiona has also held senior positions in regulation policy, government and stakeholder relations at the Insurance Council. Prior to that Fiona worked in various roles including as a senior advisor in government and as a Judge’s Associate.
Financial Counselling Australia
Fiona Guthrie AM is the CEO of Financial Counselling Australia, the peak body for financial counsellors in Australia. Financial counsellors provide advice and support to people experiencing financial stress. Fiona is also a member of the boards of Way Forward Debt Solutions, consumer advocacy group, Choice and the Queensland Competition Authority. She also represents FCA on the ACCC’s Consumer Consultative Committee. She holds a B.A., L.L.B and M.B.A.
CEO, Consumer Action Law Centre
Gerard is CEO of the Consumer Action Law Centre, an independent, not-for-profit consumer organisation based in Melbourne. Consumer Action provides financial counselling, legal advice and representation to support vulnerable and disadvantaged Victorians, and draws on its direct knowledge of the consumer experience in modern markets to pursue consumer interest campaigns and policy reform at both state and national levels.
Gerard is also the Chair of Consumers’ Federation of Australia, the peak body for consumer organisations in Australia, representing a diverse range of consumer groups, including most national consumer organisations.
Julie Kun Consulting
Board Member, ACCAN
Keith has extensive communications policy/regulatory qualifications after fifteen years as a senior manager in the Department of Communications (2000-2014). During that time, he was pivotal to ACCAN’s establishment; to securing its initial funding; and in shepherding ACCAN through subsequent government, four-year reviews.
Keith has a very wide range of experience of issues relevant to ACCAN. Aside from his work on consumer and disability issues, he developed Australia’s first cyber security strategies; over sighted the creation of auDA; crafted legislation to combat spam and internet gambling; established the Do Not Call Register; helped adopt broadband in healthcare and education; managed spectrum sales; and reviewed the TIO. He was responsible for regional and indigenous communications issues for seven years including the second Regional Telecommunications Independent Review Committee, and managed installation of satellite phones and wi-fi points of presence in remote indigenous communities.
Since leaving the Department in 2014, he has worked with many not-for-profit groups, including Financial Counseling Australia and spent 3 years as an advocate at Energy Consumers Australia. He is a Chair of the Funding Committee for Dragon Claw — a web-based service for rheumatoid arthritis sufferers; a member of the board of an arts company, the CAD Factory; and a governing member of auDA. He is a vice-Chair of Internet Australia, and a member of the ACS’ Profession Advisory Board.
National Employment Services Association
Sally Sinclair is the CEO of the National Employment Services Association, the peak body for the Australian employment services sector. Sally has four decades of domestic and international expertise in the design, development and delivery of employment services, and has been instrumental in informing key global stakeholders on addressing employment and inclusion challenges through increasing employment of disadvantaged job seekers including Indigenous jobseekers, people with disability, migrants and refugees, long-term unemployed, women, youth and mature aged, as well as strengthening the integration of employment, education and training.
Sally’s experience spans the not-for-profit and for-profit sectors, as well as numerous high level government appointments andmemberships of international advisory Boards, industry-expert groups and community led initiatives. Sally’s appointments have included membership of the Minister’s Employment Services Expert Panel, the Disability Employment Advisory Committee, the Minister’s Welfare Reform Reference Group, the Disability Employment Services (DES) Reference Group including Chair of the Mature Age Working Group, the VET Stakeholder Committee, and the Minister’s Indigenous Employment and Enterprise Action Group.
Sally is Vice Chair andBoard member of the OECD’s Local Development Forum, Expert Advisor to the OECD’s Employment and Skills Strategies for South East Asia, and Board Member of the International Centre for Career Development and Public Policy.
Sallyholds a BSc (Hons) from Melbourne University, majoring in neuropsychology.