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The Financial Inclusion Action Plan (FIAP) Program is a call to action – and we invite organisations from across all sectors to partner with us and play their part in promoting financial resilience and wellbeing in Australia.
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Read the latest news about our members, their plans, and achievements here.
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15th April 2024
University of Technology Sydney (UTS) Launches Foundation FIAP
Congratulations to FIAP member University of Technology Sydney (UTS) on the launch of its first Foundation Financial Inclusion Action Plan (FIAP). To accompany the launch of its FIAP, UTS published…

9th April 2024
University of Wollongong’s Statement of Commitment to Financial Wellbeing
The FIAP Team congratulates UOW on its progress toward improved financial wellbeing for its staff, students, and community. In March 2024, UOW committed to developing its first ‘Foundation’ Financial Inclusion…
17th December 2023
Bendigo and Adelaide Bank Launches Foundation FIAP
Congratulations to Bendigo and Adelaide Bank on launching its Foundation Financial Inclusion Action Plan 2024-2025. With a focus on fair access to services, its first FIAP aims to support its 2.4 million…

27th November 2023
QBE’s Second Foundation FIAP Launched
QBE continues its commitment to financial inclusion with the launch of its second Foundation FIAP in November 2023. In 2021 QBE launched its first Foundation FIAP which outlined 29 initiatives aimed at…

14th September 2023
New FIAP Member: Bendigo and Adelaide Bank
The Financial Inclusion Action Plan (FIAP) community welcomes its new member Bendigo and Adelaide Bank. “Bendigo and Adelaide Bank has a long and proud history. For more than 165 years,…

2nd August 2023
New FIAP member: University of Technology Sydney (UTS)
Welcome to our new FIAP member University of Technology Sydney (UTS) and congratulations on publishing their Statement of Commitment. As a FIAP member, UTS is committed to taking action to…

5th July 2023
Northern Adelaide FIAP Impact Report 2023
The Northern Adelaide FIAP Impact Report 2023 features the incredible progress made by the members, over the past 12 months, in enhancing the financial inclusion, resilience and wellbeing of the…

4th July 2023
Great Southern Bank Launches ‘Build’ FIAP
In June 2023, Great Southern Bank proudly launched their second Financial Inclusion Action Plan (FIAP). The Build FIAP builds on the achievements in its first FIAP and defines more than…

22nd May 2023
FIAP statement in support of the Voice to Parliament
The Uluru Statement from the Heart calls on all of us to build a better future by establishing a First Nations Voice to Parliament enshrined in the Constitution. The Financial…

26th April 2023
“Headspace to enhance financial capabilities of Geelong’s youth” – Geelong Times
Image source: Geelong Times 18 Apr 2023 Geelong Region FIAP member, Headspace, was highlighted in a Geelong Times post last week (April 18th 2023). Centre Manager Tenille Favazza and Team…

30th November 2022
Mental Health, Financial Wellbeing and the Workplace
Financial stress is on the rise in Australia, and there is a proven link between mental health and financial wellbeing. This webinar featured a keynote by Dr Grant Blashki, Lead…

20th September 2022
Taking Action to Make Geelong a Financially Inclusive and Resilient City
Our Geelong FIAP report highlights the critical role played by all Geelong FIAP members in addressing the issues of financial stress and hardship affecting the local communities. In 2018, the…

20th September 2022
Evaluation of the FIAP Program (2019)
As one of the founding partners of the FIAP program since its inception in 2016, the Centre for Social Impact at UNSW has led the evaluation of the program’s impact,…

20th September 2022
Suncorp launches Build FIAP
Suncorp was one of the founding Trailblazers of the FIAP Program in 2016, and has recently become the first financial services organisation to release a “Build” level FIAP, acknowledging a…

17th September 2022
Northern Adelaide launches its FIAP
Building a Financially Resilient Community Where People Thrive Today Good Shepherd is proud to join with nine other organisations across Northern Adelaide who have come together to launch a place-based FIAP.…

12th May 2022
Suncorp deepens commitment with their first Build FIAP
Suncorp Group has today become the first financial institution to launch a Build FIAP. Moving on from its initial Foundation FIAPs launched in 2016 and 2018, the Build FIAP demonstrates…

5th May 2022
Geelong FIAP Pioneers: Driving positive change
In February 2020, ten pioneering organisations launched Australia’s first place-based Financial Inclusion Action Plan to address the issues of financial stress and hardship affecting the local communities in Geelong. Since…

25th March 2022
Wannon Water launches Australia’s first Build FIAP
Today we are delighted to announce that Wannon Water has become the first FIAP member to launch a Build Financial Inclusion Action Plan. Since 2016, over 40 organisations have launched…

24th March 2022
Transurban: Strengthening communities through transport
We recently caught up with Jane Calvert, Customer and Communities Advocate at Transurban to reflect on their incredible journey since launching the Foundation FIAP and completing the Progress Verification* with…

21st December 2021
QBE launches their FIAP to support vulnerable customers and communities
Vivek Bhatia, Chief Executive Officer at QBE Australia Pacific said that the launch of the FIAP was particularly timely amidst the health and economic crisis triggered by COVID-19. “We know…

5th November 2021
CUA Launches Foundation FIAP
Australia’s largest member-owned banking organisation, CUA, has today released its Financial Inclusion Action Plan (FIAP), supported by more than $1 million in community investment to address vulnerability. The FIAP includes…

21st January 2021
New action plan to tackle financial hardship in Geelong
In an Australian first, ten businesses and organisations have banded together to launch a city-wide plan to combat growing financial hardship. With around 40,000 thousand Geelong residents living on low…

11th October 2020
IAG launches its FIAP
IAG released its Financial Inclusion Action Plan (FIAP) on 14 March 2020. Peter Harmer, IAG Managing Director and CEO, is excited to have committed to the plan. “Our purpose inspires us…

3rd September 2020
Community of Practice discusses COVID-19 responses
Thank you to everyone who joined us last week for the June Community of Practice and follow up discussion. It was great to see so many faces again! We are…

3rd September 2020
The Salvation Army on a mission to improve the financial wellbeing of its people
The Salvation Army (TSA), in partnership with ANZ, conducted the Survey of Financial Inclusion and Access (SoFIA) for their female staff and volunteers in late 2019. The results show a…