News

The Financial Inclusion Action Plan (FIAP) Program is a call to action – and we invite organisations from across all sectors to partner with us and play their part in promoting financial resilience and wellbeing in Australia.

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Read the latest news about our members, their plans, and achievements here.

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Bendigo and Adelaide Bank Launches Foundation FIAP
17th December 2023

Bendigo and Adelaide Bank Launches Foundation FIAP

Congratulations to Bendigo and Adelaide Bank on launching its Foundation Financial Inclusion Action Plan 2024-2025. With a focus on fair access to services, its first FIAP aims to support its 2.4 million…
QBE’s Second Foundation FIAP Launched
27th November 2023

QBE’s Second Foundation FIAP Launched

QBE continues its commitment to financial inclusion with the launch of its second Foundation FIAP in November 2023. In 2021 QBE launched its first Foundation FIAP which outlined 29 initiatives aimed at…
New FIAP Member: Bendigo and Adelaide Bank
14th September 2023

New FIAP Member: Bendigo and Adelaide Bank

The Financial Inclusion Action Plan (FIAP) community welcomes its new member Bendigo and Adelaide Bank. “Bendigo and Adelaide Bank has a long and proud history. For more than 165 years,…
New FIAP member: University of Technology Sydney (UTS)
2nd August 2023

New FIAP member: University of Technology Sydney (UTS)

Welcome to our new FIAP member University of Technology Sydney (UTS) and congratulations on publishing their Statement of Commitment. As a FIAP member, UTS is committed to taking action to…
Northern Adelaide FIAP Impact Report 2023
5th July 2023

Northern Adelaide FIAP Impact Report 2023

The Northern Adelaide FIAP Impact Report 2023 features the incredible progress made by the members, over the past 12 months, in enhancing the financial inclusion, resilience and wellbeing of the…
Great Southern Bank Launches ‘Build’ FIAP
4th July 2023

Great Southern Bank Launches ‘Build’ FIAP

In June 2023, Great Southern Bank proudly launched their second Financial Inclusion Action Plan (FIAP). The Build FIAP builds on the achievements in its first FIAP and defines more than…
FIAP statement in support of the Voice to Parliament
22nd May 2023

FIAP statement in support of the Voice to Parliament

The Uluru Statement from the Heart calls on all of us to build a better future by establishing a First Nations Voice to Parliament enshrined in the Constitution. The Financial…
“Headspace to enhance financial capabilities of Geelong’s youth” – Geelong Times
26th April 2023

“Headspace to enhance financial capabilities of Geelong’s youth” – Geelong Times

Image source: Geelong Times 18 Apr 2023 Geelong Region FIAP member, Headspace, was highlighted in a Geelong Times post last week (April 18th 2023). Centre Manager Tenille Favazza and Team…
Mental Health, Financial Wellbeing and the Workplace
30th November 2022

Mental Health, Financial Wellbeing and the Workplace

Financial stress is on the rise in Australia, and there is a proven link between mental health and financial wellbeing.  This webinar featured a keynote by Dr Grant Blashki, Lead…
Taking Action to Make Geelong a Financially Inclusive and Resilient City
20th September 2022

Taking Action to Make Geelong a Financially Inclusive and Resilient City

Our Geelong FIAP report highlights the critical role played by all Geelong FIAP members in addressing the issues of financial stress and hardship affecting the local communities. In 2018, the…
Evaluation of the FIAP Program (2019)
20th September 2022

Evaluation of the FIAP Program (2019)

As one of the founding partners of the FIAP program since its inception in 2016, the Centre for Social Impact at UNSW has led the evaluation of the program’s impact,…
Suncorp launches Build FIAP
20th September 2022

Suncorp launches Build FIAP

Suncorp was one of the founding Trailblazers of the FIAP Program in 2016, and has recently become the first financial services organisation to release a “Build” level FIAP, acknowledging a…
Northern Adelaide launches its FIAP
17th September 2022

Northern Adelaide launches its FIAP

Building a Financially Resilient Community Where People Thrive Today Good Shepherd is proud to join with nine other organisations across Northern Adelaide who have come together to launch a place-based FIAP.…
Suncorp deepens commitment with their first Build FIAP
12th May 2022

Suncorp deepens commitment with their first Build FIAP

Suncorp Group has today become the first financial institution to launch a Build FIAP.   Moving on from its initial Foundation FIAPs launched in 2016 and 2018, the Build FIAP demonstrates…
Geelong FIAP Pioneers: Driving positive change
5th May 2022

Geelong FIAP Pioneers: Driving positive change

In February 2020, ten pioneering organisations launched Australia’s first place-based Financial Inclusion Action Plan to address the issues of financial stress and hardship affecting the local communities in Geelong. Since…
Wannon Water launches Australia’s first Build FIAP
25th March 2022

Wannon Water launches Australia’s first Build FIAP

Today we are delighted to announce that Wannon Water has become the first FIAP member to launch a Build Financial Inclusion Action Plan. Since 2016, over 40 organisations have launched…
Transurban: Strengthening communities through transport
24th March 2022

Transurban: Strengthening communities through transport

We recently caught up with Jane Calvert, Customer and Communities Advocate at Transurban to reflect on their incredible journey since launching the Foundation FIAP and completing the Progress Verification* with…
QBE launches their FIAP to support vulnerable customers and communities
21st December 2021

QBE launches their FIAP to support vulnerable customers and communities

Vivek Bhatia, Chief Executive Officer at QBE Australia Pacific said that the launch of the FIAP was particularly timely amidst the health and economic crisis triggered by COVID-19. “We know…
CUA Launches Foundation FIAP
5th November 2021

CUA Launches Foundation FIAP

Australia’s largest member-owned banking organisation, CUA, has today released its Financial Inclusion Action Plan (FIAP), supported by more than $1 million in community investment to address vulnerability. The FIAP includes…
New action plan to tackle financial hardship in Geelong
21st January 2021

New action plan to tackle financial hardship in Geelong

In an Australian first, ten businesses and organisations have banded together to launch a city-wide plan to combat growing financial hardship. With around 40,000 thousand Geelong residents living on low…
IAG launches its FIAP
11th October 2020

IAG launches its FIAP

IAG released its Financial Inclusion Action Plan (FIAP) on 14 March 2020. Peter Harmer, IAG Managing Director and CEO, is excited to have committed to the plan. “Our purpose inspires us…
Community of Practice discusses COVID-19 responses
3rd September 2020

Community of Practice discusses COVID-19 responses

Thank you to everyone who joined us last week for the June Community of Practice and follow up discussion. It was great to see so many faces again! We are…
The Salvation Army on a mission to improve the financial wellbeing of its people
3rd September 2020

The Salvation Army on a mission to improve the financial wellbeing of its people

The Salvation Army (TSA), in partnership with ANZ, conducted the Survey of Financial Inclusion and Access (SoFIA) for their female staff and volunteers in late 2019. The results show a…

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