New FIAP Member: Bendigo and Adelaide Bank

The Financial Inclusion Action Plan (FIAP) community welcomes its new member Bendigo and Adelaide Bank.

“Bendigo and Adelaide Bank has a long and proud history. For more than 165 years, we have actively listened and responded to the needs of our customers and their communities. Over this period, more than 80 different organisations have come together to become the Bank we are today – an Australian owned, top 100 ASX listed company, with approximately 100,000 shareholders.

Our vision is to be Australia’s bank of choice, driven by our purpose to feed into the prosperity of our customers and communities. This purpose underpins everything we stand for and the action we take. We believe our success is driven by helping our customers, and the communities in which they operate, to be successful.

The overarching strategy of Bendigo and Adelaide Bank is driving continued strong growth and a resolute and considered focus on transformation and productivity.

A Financial Inclusion Action Plan (FIAP) will complement our strategy in that we act with care, customers and community in mind, building on the capability and experiences we offer our customers. Our transformation continues to improve our productivity, efficiency, speed to market and customer experience.

In consultation with our stakeholders, we will develop a set of actions which will form a part of our Foundation FIAP.

The launch of our Sustainability Report 2023 which includes the FIAP Statement of Commitment reflects our focus on enhancing the financial resilience and wellbeing  of our customers, staff, and communities.” – Bendigo and Adelaide Bank