National FIAPs
The Financial Inclusion Action Plan (FIAP) Program is a call to action – and we invite organisations from across all sectors to partner with us and play their part in promoting financial resilience and wellbeing in Australia.
The progress we have made
Since the FIAP program started in 2016, over forty organisations have made public commitments to improve financial inclusion and wellbeing in their sphere of influence.
Their Financial Inclusion Plans have been developed according to a framework supported by Good Shepherd.
National FIAP Members

ANZ
ANZ is one of the founding members of the FIAP program, and have a strong history of supporting financial inclusion in Australia. ANZ’s purpose is “to help shape a world…

Great Western Water
“Greater Western Water (GWW) was formed on 1 July 2021, bringing together Western Water (WW) and City West Water (CWW) to meet the demands of our region and deliver reliable,…

BaptistCare NSW
“BaptistCare is a leading not-for-profit Christian based care organisation that has been serving the aged and people living with disadvantage since 1944. We support 17,500 people across 75 locations in…

Suncorp
“As an organisation that provides insurance and banking products and services to millions of households across Australia and New Zealand, Suncorp understands the important role we play in ensuring community…

Liberty
“Liberty was founded in 1997 on the premise of fairness and financial inclusion. A premise which understands that providing credit for good purpose has a sustainable and positive impact on…

ashurst
Ashurst continues to lead the legal community by reconfirming its commitment to creating financial inclusion for Australians, with the launch of its Financial Inclusion Action Plan (FIAP). The Ashurst FIAP…

Women’s Information and Referral Exchange
WIRE’s vision is for a society where women are safe, respected, valued, informed, empowered and free to make genuine choices in their lives. But this vision is sadly not reflected…

The Salvation Army
The Salvation Army is committed to working with marginalised and disadvantaged Australians so they can fully engage with society. Financial hardship is a recurring theme among Australians doing it tough,…

Indigenous Consumer Assistance Network (ICAN)
ICAN CEO, Aaron Davis, was honored to attend the Financial Inclusion Action Plan (FIAP) Executive Breakfast Event, held in Sydney on 21 March 2018, where ICAN was officially welcomed into the…

Ergon Energy
Ergon Energy Retail launched their FIAP in 2019. They are the state-owned operator responsible for priving electricity in regional and Northern Queensland.

Allianz Australia
Allianz launched their Foundation FIAP in 2021. At Allianz, we’re behind you for what’s ahead. We can never be sure about what the future holds, for some of us it…

Australian Unity
Australian Unity has a simple purpose: We are here to help people to thrive. Ever since 1840 , when a surgeon, a policeman, a carpenter and a glazier were among…

Better Life Mobile
Better Life Mobile is pleased to become the first Telecommunications Company to join the Financial Inclusion Action Plan (FIAP) program. We are proud to be accepted as a member of…

Transurban
Strong communities are financially resilient communities and thankfully this is something we recognised before the challenges of 2020 arose. When we launched our Foundation Financial Inclusion Action Plan (FIAP) in…

Swinburne University
I am delighted that Swinburne University of Technology has launched its first Financial Inclusion Action Plan, for 2016-2017. We take seriously the importance of social inclusion and remain committed to…

UNSW
UNSW’s Financial Inclusion Action Plan outlines 18 actions to make a significant difference to financial exclusion in Australia. The actions are focused where they can have the greatest impact: Increasing…

RMIT
“RMIT (Royal Melbourne Institute of Technology) is proud to join the Financial Inclusion Action Plan (FIAP) program to work towards improving financial inclusion and resilience for our students. Every day…

Wagestream
Wagestream’s mission is to make money simple, not stressful. Wagestream is the leading charity-backed and socially focused fintech, focusing on improving financial wellbeing for all employees. “Our mission at Wagestream…

QBE
QBE Australia is proud to be part of the Financial Inclusion Action Plan (FIAP) program – joining other leading organisations that are equally committed to promoting greater financial inclusion. Together, we’re…

IAG
“IAG’s purpose is to “make your world a safer place”- and this extends to financial resilience and safety. Access to insurance is important because it provides the financial protection to…

HESTA
HESTA is one of Australia’s largest superannuation funds, with over 950,000 members and close to $68 billion in assets under management. More than 80% of HESTA’s members are women, and…

Great Southern Bank
“Great Southern Bank (formerly CUA) launched their Foundation FIAP in 2020, with actions taking place over a two year period. In September 2020, under our former name of CUA, we…

Commonwealth Bank
The Commonwealth Bank is one of the founding members of the FIAP Program, having launched their Foundation FIAP in 2016. Since the launch of their Foundation FIAP, CBA has increased…
Our Casestudies
Every FIAP includes a commitment to report on progress made against actions. Find out more about our members’ stories below.

Evaluation of the FIAP Program (2019)
As one of the founding partners of the FIAP program since its inception in 2016, the Centre for Social Impact at UNSW has led the evaluation of the program’s impact,…

Suncorp launches Build FIAP
Suncorp was one of the founding Trailblazers of the FIAP Program in 2016, and has recently become the first financial services organisation to release a “Build” level FIAP, acknowledging a…