University of Technology Sydney (UTS) Launches Foundation FIAP

Congratulations to FIAP member University of Technology Sydney (UTS) on the launch of its first Foundation Financial Inclusion Action Plan (FIAP). To accompany the launch of its FIAP, UTS published an article describing the need for greater financial inclusion and wellbeing programs, noting that: Students are feeling the effects of the rising cost of living. […]

Bendigo and Adelaide Bank Launches Foundation FIAP

Congratulations to Bendigo and Adelaide Bank on launching its Foundation Financial Inclusion Action Plan 2024-2025. With a focus on fair access to services, its first FIAP aims to support its 2.4 million customers, staff, and communities by providing inclusive banking services and communication channels.  Over the next year its actions will build on existing activities and bring […]

QBE’s Second Foundation FIAP Launched

QBE continues its commitment to financial inclusion with the launch of its second Foundation FIAP in November 2023. In 2021 QBE launched its first Foundation FIAP which outlined 29 initiatives aimed at improving financial inclusion, resilience and wellbeing for its customers, community partners, suppliers, and employees. Following a successful independent review in 2022, QBE decided to embark […]

New FIAP Member: Bendigo and Adelaide Bank

The Financial Inclusion Action Plan (FIAP) community welcomes its new member Bendigo and Adelaide Bank. “Bendigo and Adelaide Bank has a long and proud history. For more than 165 years, we have actively listened and responded to the needs of our customers and their communities. Over this period, more than 80 different organisations have come […]

New FIAP member: University of Technology Sydney (UTS)

Welcome to our new FIAP member University of Technology Sydney (UTS) and congratulations on publishing their Statement of Commitment. As a FIAP member, UTS is committed to taking action to improve the financial inclusion and wellbeing of its students, and the community. In partnership with Good Shepherd and with inputs from stakeholders across the university, […]

Great Southern Bank Launches ‘Build’ FIAP

In June 2023, Great Southern Bank proudly launched their second Financial Inclusion Action Plan (FIAP). The Build FIAP builds on the achievements in its first FIAP and defines more than 40 practical actions the bank will take over the next two years to improve the financial wellbeing of their customers, team members and the communities […]

Wannon Water launches Australia’s first Build FIAP

Today we are delighted to announce that Wannon Water has become the first FIAP member to launch a Build Financial Inclusion Action Plan. Since 2016, over 40 organisations have launched Foundation Action Plans that represent the first steps towards a more financially inclusive society. “Build” plans represent the next step, with longer-term, deeper commitments. Build […]

Transurban: Strengthening communities through transport

We recently caught up with Jane Calvert, Customer and Communities Advocate at Transurban to reflect on their incredible journey since launching the Foundation FIAP and completing the Progress Verification* with EY. Here are some highlights of our conversation: Congratulations on recently completing the Progress Verification with EY and your Foundation FIAP. What has been a […]

QBE launches their FIAP to support vulnerable customers and communities

Vivek Bhatia, Chief Executive Officer at QBE Australia Pacific said that the launch of the FIAP was particularly timely amidst the health and economic crisis triggered by COVID-19. “We know that many Australians are doing it tough right now. The drought, the bushfires and now the COVID-19 crisis have created significant hardship for many in […]

CUA Launches Foundation FIAP

Australia’s largest member-owned banking organisation, CUA, has today released its Financial Inclusion Action Plan (FIAP), supported by more than $1 million in community investment to address vulnerability. The FIAP includes a continued focus on issues that contribute to financial stress, some of which have been potentially exacerbated by COVID-19: Helping Australians overcome barriers to home […]