Case Study: Barwon Water Customer Support Program

In line with commitments to customers in our Strategy 2030, Barwon Water is always seeking to keep our bills as low as we can. We also offer a range of support programs to our customers experiencing financial vulnerability to help them pay their bills. A key action for Barwon Water in the Geelong Region’s ‘foundation’ […]

Case Study: Anglicare SA’s Client-Centered Approach to Housing Support

I am a financial counsellor with Anglicare SA. Our NFP organisation encompasses a multitude of community service supports, with a focus on providing an individual integrated approach to client services, ensuring we involve them in the decision-making process. Kirsty became a client of Anglicare SA financial counselling service in October 2022 as she was significantly […]